Original Research

Local service delivery enhancement – attitudes: a case study of the Nelson Mandela Bay Municipality

Israel Tsatsire, John Derek Taylor, Kishore Raga
The Journal for Transdisciplinary Research in Southern Africa | Vol 6, No 1 | a120 | DOI: https://doi.org/10.4102/td.v6i1.120 | © 2010 Israel Tsatsire, John Derek Taylor, Kishore Raga | This work is licensed under CC Attribution 4.0
Submitted: 02 March 2016 | Published: 04 April 2010

About the author(s)

Israel Tsatsire, Nelson Mandela Bay Municipality, Port Elizabeth, South Africa
John Derek Taylor, Department of Political and Governmental Studies, Nelson Mandela Metropolitan University, South Africa
Kishore Raga, Department of Political and Governmental Studies, Nelson Mandela Metropolitan University, South Africa

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Abstract

In this article, the new developmental mandate as s igned to local government is reviewed using the Nelson Mandela Bay Municipality (hereafter referred to as the NMBM) as a case study. The concept of developmental local government is of cardinal importance as it imposes additional specific obligations on municipal councils. In addition, the Constitution of the Republic of South Africa, 1996 (hereafter referred to as the Constitution) requires local government to render quality, affordable and sustainable basic services. Therefore, councillors are now required to meet specific Constitutional and other developmental legislative prescriptions pertaining to their communities and areas of jurisdiction.

An empirical survey was conducted at the NMBM to test selected senior officials and councillors’ attitudinal responses to service delivery and the new developmental mandate as s igned to local government. The survey intended to es tabl ish whether there was institutional capacity to enhance basic service delivery. These findings are elaborated upon in this article.


Keywords

Municipal governance; Developmental local government; Service delivery; Legislation; Ward committee system; Capacity of councillors

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