Original Research

Dimensionality of interpersonal trust and its relationship to innovativeness

Marita Heyns, Andrew Jearey
The Journal for Transdisciplinary Research in Southern Africa | Vol 9, No 1 | a223 | DOI: https://doi.org/10.4102/td.v9i1.223 | © 2013 Marita Heyns, Andrew Jearey | This work is licensed under CC Attribution 4.0
Submitted: 08 March 2016 | Published: 31 July 2013

About the author(s)

Marita Heyns, NWU Business School, North- West University Potchefstroom, South Africa
Andrew Jearey, Sasol Polymers, Sasolburg, South Africa

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Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub- dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience sampling technique (N=95) focused on the members of the maintenance and production teams of a division within a large petrochemical company. Data were gathered through previously validated, structured questionnaires.

Research on the specific combination of sub-dimensions and organisational levels has, to the best of our knowledge, neither been linked within the same study, nor within a South African context, before.

Results revealed practically significant positive correlations between several sub- dimensions of trust and innovativeness that can assist management in developing more focused strategies to develop a competitive edge.

Keywords: Interpersonal trust, vertical trust, lateral trust, cognitive-based trust, affective-based trust, organisational innovativeness

Disciplines: Organisational behaviour, Innovative studies, Business studies


Interpersonal trust; vertical trust; lateral trust; cognitive-based trust; affective- based trust; organisational innovativeness


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