Original Research
Dimensionality of interpersonal trust and its relationship to innovativeness
Submitted: 08 March 2016 | Published: 31 July 2013
About the author(s)
Marita Heyns, NWU Business School, North- West University Potchefstroom, South AfricaAndrew Jearey, Sasol Polymers, Sasolburg, South Africa
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Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub- dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience sampling technique (N=95) focused on the members of the maintenance and production teams of a division within a large petrochemical company. Data were gathered through previously validated, structured questionnaires.
Research on the specific combination of sub-dimensions and organisational levels has, to the best of our knowledge, neither been linked within the same study, nor within a South African context, before.
Results revealed practically significant positive correlations between several sub- dimensions of trust and innovativeness that can assist management in developing more focused strategies to develop a competitive edge.
Keywords: Interpersonal trust, vertical trust, lateral trust, cognitive-based trust, affective-based trust, organisational innovativeness
Disciplines: Organisational behaviour, Innovative studies, Business studies
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Crossref Citations
1. Relationship between Impersonal Trust and Innovative Culture: An Empirical Study
Katarzyna Krot, Dagmara Lewicka
E+M Ekonomie a Management vol: 23 issue: 3 first page: 82 year: 2020
doi: 10.15240/tul/001/2020-3-006