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Original Research
Continuous performance improvement in the South African National Defence Force
The Journal for Transdisciplinary Research in Southern Africa | Vol 3, No 1 | a319 |
DOI: https://doi.org/10.4102/td.v3i1.319
| © 2007 Copyright Status: Not provided. Contact Holding Institution to verify copyright status. Rights Holder: North-West University
Submitted: 11 March 2016 | Published: 11 April 2007
Submitted: 11 March 2016 | Published: 11 April 2007
About the author(s)
Jan I.C. Vermaak, South African National War College, South AfricaLeon De W. Fourie, Tshwane University of Technology, South Africa
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PDF (541KB)Abstract
This article concentrates on the South African National Defence Force
(SANDF), as a South African public sector department, its acceptance of the Batho Pele principles and the implementation of various organisational performance improvement programmes. However, despite accepting the principles and the programmes, it is uncertain whether the SANDF institutionalised them in order to effect continuous performance improvement.
Keywords
South African national Defence Force (SANDF), public service delivery, organisational change, performance improvement.
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