Original Research

Continuous performance improvement in the South African National Defence Force

Jan I.C. Vermaak, Leon De W. Fourie
The Journal for Transdisciplinary Research in Southern Africa | Vol 3, No 1 | a319 | DOI: https://doi.org/10.4102/td.v3i1.319 | © 2007 Jan I.C. Vermaak, Leon De W. Fourie | This work is licensed under CC Attribution 4.0
Submitted: 11 March 2016 | Published: 11 April 2007

About the author(s)

Jan I.C. Vermaak, South African National War College, South Africa
Leon De W. Fourie, Tshwane University of Technology, South Africa

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This article concentrates on the South African National Defence Force
(SANDF), as a South African public sector department, its acceptance of the Batho Pele principles and the implementation of various organisational performance improvement programmes. However, despite accepting the principles and the programmes, it is uncertain whether the SANDF institutionalised them in order to effect continuous performance improvement.


South African national Defence Force (SANDF), public service delivery, organisational change, performance improvement.


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